and Professional Service
combination of experienced controllers and carefully selected garage agents means
that we can provide all members with a first class service throughout the whole
of the UK and the Continent, 24 hours a day, 7 days a week.
of our competitors charge you extra if you want to cover yourself for recovery
charges. With our scheme Rescue recovery costs are automatically included, so
every single member is covered for help at the roadside and recovery to his or
these benefits with other schemes
. We cover your car for any authorised driver
. Caravans and Trailers are included free
No surcharge for older vehicles - any car - NO age restrictions. Perfect
for Classic Cars
No enrolment fee.
· Free call from anywhere in the UK.
· Roadside assistance and recovery automatically included and includes
If you have any questions or would like more information, please contact 01604
the event of a breakdown:
provide the operator with the following information: -
number of vehicle
Exact location of vehicle
Nature of breakdown
will then arrange for a recovery operator to attend the location given, as quickly
During the period of cover you are entitled to contact us up to a maximum of 6
times for breakdown assistance, your policy will then become cancelled after the
sixth callout with no refund of premium being allowable.
helpline is available 24 hours a day 365 days a year
The vehicle is covered for call out charges and up to 1 hours
labour charges, at the scene of your breakdown where your vehicle is rendered
immobilised within the Territorial Limits stated in this policy.
You are only covered for the vehicle registered at inception
of membership unless you have notified us previously of a change of vehicle 48
hours prior to a breakdown.
Assistance at your home is only covered at the address
registered at inception. If you change address please notify us immediately.
policy is for the period as stated in the schedule.
Please note - recovery
operators are unable to work on unattended vehicles.
Assistance at your home
any driver whilst that person is using the vehicle insured, provided the person
has received permission from you first.
Cars, vans, and motorcycle up to 3.5 tonnes
Recovery of caravan or trailer
attached to your vehicle up to 25 feet
1 hours roadside assistance only.
Up to a maximum of 6 call outs a year
Wheel changes (as long as you have a
serviceable spare tyre and wheel and are able to provide a manufacturers key to
remove any locking wheel nuts)
is not covered
Any claim arising in the first 48 hours from date of inception.
in excess of one hour.
Cost of replacement parts or materials used in the
Toll charges, ferry charges, parking charges, traffic congestion charges.
Storage charges incurred during or after the use of our services.
6 call outs during the period of cover.
Running out of fuel, wrong fuel in
vehicle, loss of keys, broken glass.
Vehicles immersed in mud, snow, sand,
or water or any fault arising from
Keys locked in vehicle.
campervan or any vehicle modified to provide living accommodation.
The vehicle declared to us, to
include any trailer or caravan attached to the vehicle at the time of breakdown.
A The United Kingdom including Northern Ireland, the Isle of Man and the Channel
Breakdown means an electrical or mechanical failure or a road traffic accident
or damage caused by vandalism, fire, theft or attempted theft which renders the
and conditions and eligibility of cover
You or the driver must
abide by the terms and conditions of this policy.
The vehicle must be maintained
at all times in a roadworthy condition and be regularly serviced.
Motor Breakdown only covers the vehicle registered not the driver.
Cars, vans, and motorcycles are only eligible up to a maximum 3.5 tonnes gross
weight, 5.5 metres (18 feet) in length, 2.3 metres (7 foot 6 inches) wide.(excluding
caravan or trailer attached to the vehicle must be up to a maximum of 7.6 metres
(25 feet) in length at the time of the breakdown.
We reserve the right to cancel this policy at any time, by giving you 14 days
notice in writing to your last known address, and a pro rata refund will be allowable
to you if no claims have been made.
You can cancel this policy within 14 days providing no claims have been made.
No refund of premium will be made after this period.
A: United Kingdom Cover
If the vehicle registered is immobilised
in the UK, then you are covered for the following: -
A Call out and
up to 1 hours roadside assistance by one of our approved recovery operators
to attend the scene of the breakdown, and where possible carry out emergency repairs.
B If repairs cannot successfully be carried out at the scene of the breakdown
we will pay the cost of recovery of the vehicle and up to 4 passengers to the
nearest suitable garage able to effect a repair, or recovery to your onward destination,
or home address whichever is nearer.
C If repairs cannot be carried
out within an agreed reasonable period then you will be offered one of the following
The cost of alternative road or rail travel for the driver and up to 4 passengers
from the scene of the breakdown to one destination within the Territorial Limits
stated in this policy, plus a return journey for one person to collect the vehicle
upon completion of repairs.
(ii) The cost of one night accommodation (excluding food and drink) in the vicinity
of the breakdown for the driver and up to 4 passengers up to a maximum of £40.00
per person, subject to a maximum overall of £200.00 per claim.
(iii) The recovery of the vehicle, the driver and up to 4 passengers to any one
destination within the Territorial limits stated under Sub Section A.
maximum payable for any claim from any one breakdown is £1,000 or the current
market value of the vehicle, whichever is lower.
We will always decide
on the best possible way of offering assistance, after taking into account each
We do not accept any responsibility for the transportation of pet animals or livestock
within the vehicle at the time of the breakdown.
A garage or mechanic undertaking repair work on your instruction will be acting
as your agent for such repair work.
If requested, you must provide evidence of servicing of your vehicle.
This document is subject to English law unless otherwise agreed in writing by
In the event of a vehicle breakdown we will offer recovery of
any caravan or trailer (within the specified restrictions). The caravan/trailer
is not covered for breakdown within the terms and conditions of this policy.
The underwriters will not cover the following: -
Vehicles that have not been regularly serviced or breakdown as a result of, inadequate
repair/unsuccessful DIY or any recurring claim where no remedial action has been
taken to correct the fault.
Vehicles being used or that have been modified for motor racing, rallies, speed
or endurance tests, hire or reward including (courtesy cars) or over 3.5 tonnes
gross laden weight. Mechanically modified vehicles requiring specialist repairers
Any liability or consequential loss arising from any act performed in the execution
of the Breakdown services provided.
Vehicles not in a roadworthy condition
immediately prior to any breakdown.
Claims arising from loss or damage to
contents of or within your vehicle.
Vehicles immersed in mud, snow, sand or
Any claim recoverable from any other insurance policy.
or penalties imposed by courts.
claims for private hire vehicles (please refer to Taxi Cover)
Any charges incurred prior to notification of Breakdown, and our approved repairer
The cost of any parts, components, lubricants or materials, food,
drinks, telephone calls, petrol or oil, or other incidental expenses.
Any claim where change of vehicle has not been notified.
Any charges incurred
resulting from your Breakdown in a location that rescuing the vehicle would be
Any cost of any specialist recovery equipment needed.
Breakdowns where your
vehicle is not accessible or cannot be transported safely, legally and without
hindrance using a standard transporter or trailer.
Any toll charges, ferry charges, parking charges or traffic congestion charges.
Any costs recoverable elsewhere.
camper vans or converted vehicles providing living accommodation
caused by your vehicle running out of fuel or where assistance cannot be effected
because the vehicle does not have a serviceable tyre and spare wheel.
Claims directly or indirectly caused by or contributed to or arising from ionising
radiations or contamination by radioactivity from any nuclear fuel or from any
nuclear waste from the burning of nuclear fuel; or the radioactive, toxic, explosive
or other hazardous properties of any explosive nuclear assembly or nuclear part
of it; war, invasion, terrorism, foreign enemy hostilities ( whether war is declared
or not), civil war, rebellion, revolution, military force or coup; or pressure
waves caused by aircraft or any other airborne devices travelling at sonic or
Our aim is to try to provide a first class service to
you at all times, however we do recognise that sometimes problems do occur. Should
you ever have cause to complain then in the first instance please e-mail firstname.lastname@example.org:
The data supplied by you will only be used by us and carefully
selected associated companies for related products and services as well as the
purposes of processing your policy of insurance, including underwriting, administration,
and handling any claim which may arise. The data supplied will not be passed to
any other parties other than those, which we have mentioned hereon.
important that the data you have supplied is kept up to date. You should therefore
notify us promptly of any changes. You are entitled upon the payment of an administration
fee to inspect the personal data, which we are holding about you.
We may respond to enquiries by the police concerning your policy in the normal
course of their investigations. Where it is necessary to administer your policy
effectively, or to protect your interests, we may disclose the data you have supplied
to other third parties such as motor garages, engineers, repairers, insurers etc.
this cover on-line